EFFECTIVE 29 AUGUST 2026

Refund
Policy.

We want the purchase decision to be clear before payment. This policy explains how we handle digital-product refund requests.

Before you buy

The purchase price, product type, delivery method, and Pro access period are shown before payment. The Playbook is digital and Pro access begins after payment is verified.

When we will help

Contact us within 7 days of purchase if you were charged twice, cannot access what you bought and we cannot resolve it, or the digital product was materially not as described. We will investigate and, where appropriate, provide a replacement, restore access, or issue a refund.

Digital-access purchases

Because access to digital content can be delivered immediately, a change of mind after delivery or app access alone is not automatically refundable. This does not limit any non-excludable consumer rights or remedies available to you under applicable law.

How to request a refund

Email thenobsguidee@gmail.com with the email used at checkout, your Razorpay payment or order reference, and a short description of the issue. We aim to acknowledge requests within 3 business days. Approved refunds are returned through the original payment method and may take additional time to appear depending on the payment provider.

Pro access after refund

An approved refund for Pro ends associated Pro app access. A refund for the Playbook does not create a right to continue using copied or downloaded materials.